Why MEDHAMS

People and Processes

The main drivers of MEDHAMS are its people and processes. Medhams was one of the first in its segment to offer world-class training to its team, and the first to introduce mandatory on-going up-skilling programs through some strong domain experts and industry leaders. The training programs of Medhams were not only emulated by competitors, but also successfully franchised out to some educational and training institutions. Medhams is among the first few companies to introduce the process-oriented approach to customer satisfaction. Treating all stakeholders in the process as clients, internal or external, we have integrated real time metrics for workflow management, quality control, and reward management. At a time when the global healthcare documentation industry was still undecided about quality measurement parameters, we evolved our own quality standards based on the Association for Healthcare Documentation Integrity (AHDI) guidelines and offered our clients quality audits on several of our processes. The same data is analyzed and used to improve internal mechanisms and assure quicker and better service to all clients.

Sprit of Innovation

MEDHAMS has been an innovator throughout its years. We embraced security and confidentiality standards early on and insisted that all partners and associates adhere to it. We also share and disseminate the best industry practices with our clients and employees in order to improve the global perception of the quality of services outsourcing partners like us have to offer. We always encourage our employees and management to bring forth innovative solutions that could revolutionize processes. Most of our innovations come from our employees, who are encouraged and incentivized to create new processes that would eventually help clients in improving productivity and accuracy through systematic automation. This thought process is supported by a world-class in-house software innovation team that can turn most ideas into reality.

Why Outsource Revenue Cycle Management?

Choosing the right business partner for medical billing and coding services can  help your practice maximize revenue  and reduce expenses. Revenue cycle management (RCM) encompasses these core functions and consists of the methodologies and tools commonly utilized by healthcare practices and institutions to evaluate patients’ financial status, issue claims/bills, and collect corresponding payments. The revenue cycle officially begins when a patient schedules an appointment and a staff member captures the patient’s name, telephone number, and insurance information. The completion of the revenue cycle is official when that particular patient’s account states they owe $0 for services rendered. Unless your revenue cycle is efficiently managed, you may find that your ability to remain financially stable is compromised.

Why Choose MEDHAMS for RCM?

MEDHAMS is a  revenue cycle management company  with over two decades of experience serving physician practices in a variety of settings and  medical specialties . Our story began in 1995 in WA state where our headquarters is still located. Since then, our client-base has grown to encompass many renowned hospital-based practices and academic medical centers across the country. Our proven, flexible solutions and unrivaled dedication to service are the reasons why current  customer referrals  continue to drive our growth. Simply put, our specialized RCM expertise enables our physician practice clients to maximize revenue and minimize compliance risks despite the challenges of a complex, changing healthcare economy. Key features of our RCM model include:

Why Outsource Revenue Cycle Management?

Choosing the right business partner for medical billing and coding services can  help your practice maximize revenue  and reduce expenses. Revenue cycle management (RCM) encompasses these core functions and consists of the methodologies and tools commonly utilized by healthcare practices and institutions to evaluate patients’ financial status, issue claims/bills, and collect corresponding payments. The revenue cycle officially begins when a patient schedules an appointment and a staff member captures the patient’s name, telephone number, and insurance information. The completion of the revenue cycle is official when that particular patient’s account states they owe $0 for services rendered. Unless your revenue cycle is efficiently managed, you may find that your ability to remain financially stable is compromised.

• Medical coding and billing services  performed by certified specialists
• 100% charge capture to ensure every service performed is billed
• Aggressive denial, appeal, and underpayment management
• Insurance follow-up and self-pay collections
• Analytics and reporting that deliver actionable insights
• Comprehensive accounts receivable management
• Layer specific coding requirements

Specialized Physician Practice RCM Services

MEDHAMS’s revenue cycle management experts understand the nuances of professional component billing for specialized  physician practices , delivering the experience, insight and comprehensive suite of dynamic solutions designed to resolve the most complex practice performance issues.  We have specific, proven radiology billing and coding expertise.

We Want You to Focus on Your Patients

Physicians enter the medical profession because they want to make a difference in patients’ lives. We want to make a difference in your practice by providing superior revenue cycle management services that enable your practice to thrive financially.  Contact MEDHAMS today  and let us prove why outsourcing your RCM tasks can make that difference.